We don't sell packaging. We sell shelf life.
Online orders
Our policy for cancellations, returns and refunds on orders placed through our online store.
Last updated: November 2026
All online orders are 100% prepaid. We do not offer Cash on Delivery (COD).
Because packaging is a made-to-order and hygiene-sensitive industrial product, returns are limited to the specific cases below.
You may request cancellation of a ready-stock order before it is dispatched. If the order has not yet been shipped, we will cancel it and issue a full refund.
Once an order has been dispatched, it cannot be cancelled. Custom-printed and made-to-order items cannot be cancelled once production or printing has started, as they are produced specifically for you.
We accept returns or replacements only where:
To be eligible, you must report the issue within 48 hours of delivery, with clear photographs (and, where possible, an unboxing video) and your order number. The product must be unused and in its original packaging.
The following are not eligible for return or refund, except where damaged, defective or incorrect as above:
Email barrixa@antiliatecpack.com or call +91 90990 13003 with your order number and details/photographs. Our team will review and respond, and advise the next steps (replacement, pickup or refund).
Where a cancellation or return is approved, refunds are processed to your original payment method within 5–7 working days of approval. The time taken for the amount to reflect in your account depends on your bank or payment provider.
For a damaged, defective or wrong item, we may offer a replacement instead of a refund where you prefer. Shipping charges are non-refundable except where the return is due to our error.
For any question about this policy, contact us at barrixa@antiliatecpack.com (Mon–Sat, 9:30 AM – 6:30 PM IST). Please also see our Shipping & Delivery Policy and Terms of Use.
